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Error: Shadow failed. Error code 120

Issue When trying to shadow users with multi-monitors you get an Error Code 120. Resolution There is no Citrix resolution for this, it’s a Microsoft RDS issue which effects XenApp shadowing...

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XenApp hotfixes not showing in AppCenter

Issue On some XenApp servers it might not show the installed XenApp hotfixes in the AppCenter console if though they have been installed and are showing in Control Panel > Programs and Features...

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Citrix XenApp Server Role Manager slow to load

Issue When launching the XenApp Server Role Manager or clicking on options within the console, it is slow to load. Resolution After the XenApp Server Role Manager has been installed, modify the...

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Local Printer not printing in Citrix XenApp session

Environment: Windows Server 2008 R2 SP1 Citrix XenApp 6.5 Local HP Printer Configured Policies: - Auto-create client printers: (Auto-create the client’s default printer only) - Automatic installation...

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Service ‘Director Windows Management Instrumentation Provider’ failed to start.

Environment Citrix XenApp 6.5 RU2 Microsoft Windows Server 2008 R2 SP1 Issue Installing ‘Director Windows Management Instrumentation Provider’ (DirectorWMIProvider_x64.msi) onto Citrix XenApp 6.5, the...

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Slow Logon’s when using Folder Redirection

Environment Windows Server 2008 R2 Citrix XenApp 6.5 RU5 Issue Slow logon speeds into XenApp Published desktop/applications, hangs for a period of time on ‘Applying Folder Redirection Settings’...

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Windows cannot connect to the printer – error 0x00000006

Environment: Windows Server 2008 R2 SP1 Citrix XenApp 6.5 RU5 Issue: Attempting to add a network printer the following error is displayed “Connect to Printer. Windows cannot connect to the printer. No...

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User session stuck on XenApp server

Environment Windows Server 2008 R2 Citrix XenApp 6.5 Issue User’s session is stuck on XenApp server, logging off from AppCenter doesn’t remove them. Resolution  1.Log onto the RDS server and launch...

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“Please wait for User Profile Services” delay

Environment Windows Server 2008 R2 Citrix XenApp 6.5 RU5 Issue During users logon to XenApp published applications and published desktops there can be a lengthy delay on “Please wait for the User...

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Error “This installation package could not be opened. Contact the application...

Issue Attempting to install an .msp file (in my case Citrix XenApp 6.5 RollUp7) it fails to install with the following error message. Error Message Troubleshooting Steps Run the msp with the verbose...

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