Error: Shadow failed. Error code 120
Issue When trying to shadow users with multi-monitors you get an Error Code 120. Resolution There is no Citrix resolution for this, it’s a Microsoft RDS issue which effects XenApp shadowing...
View ArticleXenApp hotfixes not showing in AppCenter
Issue On some XenApp servers it might not show the installed XenApp hotfixes in the AppCenter console if though they have been installed and are showing in Control Panel > Programs and Features...
View ArticleCitrix XenApp Server Role Manager slow to load
Issue When launching the XenApp Server Role Manager or clicking on options within the console, it is slow to load. Resolution After the XenApp Server Role Manager has been installed, modify the...
View ArticleLocal Printer not printing in Citrix XenApp session
Environment: Windows Server 2008 R2 SP1 Citrix XenApp 6.5 Local HP Printer Configured Policies: - Auto-create client printers: (Auto-create the client’s default printer only) - Automatic installation...
View ArticleService ‘Director Windows Management Instrumentation Provider’ failed to start.
Environment Citrix XenApp 6.5 RU2 Microsoft Windows Server 2008 R2 SP1 Issue Installing ‘Director Windows Management Instrumentation Provider’ (DirectorWMIProvider_x64.msi) onto Citrix XenApp 6.5, the...
View ArticleSlow Logon’s when using Folder Redirection
Environment Windows Server 2008 R2 Citrix XenApp 6.5 RU5 Issue Slow logon speeds into XenApp Published desktop/applications, hangs for a period of time on ‘Applying Folder Redirection Settings’...
View ArticleWindows cannot connect to the printer – error 0x00000006
Environment: Windows Server 2008 R2 SP1 Citrix XenApp 6.5 RU5 Issue: Attempting to add a network printer the following error is displayed “Connect to Printer. Windows cannot connect to the printer. No...
View ArticleUser session stuck on XenApp server
Environment Windows Server 2008 R2 Citrix XenApp 6.5 Issue User’s session is stuck on XenApp server, logging off from AppCenter doesn’t remove them. Resolution 1.Log onto the RDS server and launch...
View Article“Please wait for User Profile Services” delay
Environment Windows Server 2008 R2 Citrix XenApp 6.5 RU5 Issue During users logon to XenApp published applications and published desktops there can be a lengthy delay on “Please wait for the User...
View ArticleError “This installation package could not be opened. Contact the application...
Issue Attempting to install an .msp file (in my case Citrix XenApp 6.5 RollUp7) it fails to install with the following error message. Error Message Troubleshooting Steps Run the msp with the verbose...
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